Transform Your Healthcare Practice with Cliniko and HubSpot Integration

CRMConnect

CRMConnect bridges Cliniko and HubSpot, providing a unified platform to manage patient information and client relationships efficiently.

CRMConnect Cliniko and HubSpot
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The Benefits

CRMConnect bridges Cliniko and HubSpot, providing a unified platform to manage patient information and client relationships efficiently.

📋
Unified patient data for informed care.
📅
Streamlined appointment workflows.
💬
Proactive patient engagement.
💰
Financial insights for revenue growth.
🗂️
Comprehensive case management.
📈
Transparent financial tracking.
📍
Efficiency across multiple locations.

What Our Customers Say

CRMConnect bridges Cliniko and HubSpot, providing a unified platform to manage patient information and client relationships efficiently.

"Fast Theme Changes in Blured have transformed the way I work. Switching between themes on-the-fly helps me align my coding environment with different project requirements swiftly. Glossy has truly streamlined my workflow."
Emily Chen
DevOps Specialist
"Fast Theme Changes in Blured have transformed the way I work. Switching between themes on-the-fly helps me align my coding environment with different project requirements swiftly. Glossy has truly streamlined my workflow."
Emily Chen
DevOps Specialist
"Fast Theme Changes in Blured have transformed the way I work. Switching between themes on-the-fly helps me align my coding environment with different project requirements swiftly. Glossy has truly streamlined my workflow."
Emily Chen
DevOps Specialist
"Fast Theme Changes in Blured have transformed the way I work. Switching between themes on-the-fly helps me align my coding environment with different project requirements swiftly. Glossy has truly streamlined my workflow."
Emily Chen
DevOps Specialist
"Fast Theme Changes in Blured have transformed the way I work. Switching between themes on-the-fly helps me align my coding environment with different project requirements swiftly. Glossy has truly streamlined my workflow."
Emily Chen
DevOps Specialist
"Fast Theme Changes in Blured have transformed the way I work. Switching between themes on-the-fly helps me align my coding environment with different project requirements swiftly. Glossy has truly streamlined my workflow."
Emily Chen
DevOps Specialist
"Fast Theme Changes in Blured have transformed the way I work. Switching between themes on-the-fly helps me align my coding environment with different project requirements swiftly. Glossy has truly streamlined my workflow."
Emily Chen
DevOps Specialist
"Fast Theme Changes in Blured have transformed the way I work. Switching between themes on-the-fly helps me align my coding environment with different project requirements swiftly. Glossy has truly streamlined my workflow."
Emily Chen
DevOps Specialist

Features

CRMConnect bridges Cliniko and HubSpot, providing a unified platform to manage patient information and client relationships efficiently.

Two-Way Sync for Patients and Contacts
Sync patient and contact data seamlessly between Cliniko and HubSpot, including demographics, preferences, appointment history, and 120+ key properties.

Key details like patient lifetime value (LTV), attendance totals, preferred names, time zones, and marketing preferences keep your team informed. Stay up-to-date, deliver personalized care, and enhance clinic efficiency effortlessly.
Next Appointment Sync
Always know when patients are scheduled—or overdue—for their next visit. Appointment details like date, time, practitioner, and type are automatically synced into HubSpot.

This ensures your team is prepared and enables automated reminders for upcoming visits. You can even set up gentle nudges for patients who haven’t booked, reducing no-shows, boosting attendance, and enhancing satisfaction while keeping your clinic running smoothly.
Cliniko Next Appointment Sync
Case Information Sync
Easily sync key case details into HubSpot, including milestones like creation, issued, expiry, and closure dates for a complete lifecycle view. Manage financial data like session limits and maximum invoiceable amounts while tracking referral info and notes.

Choose to include or exclude cancelled and DNA (Did Not Arrive) appointments for accurate case management. With all case data accessible in HubSpot, your team can deliver personalized care, streamline operations, and improve both patient outcomes and clinic efficiency.
Cliniko Appointments Pipeline
Track all appointments effortlessly with the Cliniko Appointment Pipeline. Sync them as deals in HubSpot, categorized by status—Booked, Arrived, Did Not Arrive, or Cancelled.

Include telehealth URLs for practitioners and patients, allowing automated, branded HubSpot communications for virtual appointments. Automate follow-ups, assign optional deal values for revenue forecasting, and streamline appointment flow to boost efficiency and growth.
Cliniko Invoices Pipeline
Appointment Deal Amount
Easily assign a value to each appointment deal based on billable items. Just enable the feature in settings, and HubSpot will automatically calculate the amount for every session.

This provides clear insight into the financial value of appointments, helping you forecast revenue, set achievable income goals, and make smarter business decisions with confidence.
Cliniko appointment deal amount
Cliniko Invoices Pipeline
Sync all invoices as deals in HubSpot for a clear view of your clinic's financials. Each invoice deal includes key details like status, dates (created, closed, issued), invoice number, patient info, net amount, tax, discounts, and more.

Capture additional context with notes, payment URLs, and referral info. Use deal amounts to streamline financial planning and evaluate Advertising ROI by linking marketing campaigns directly to revenue outcomes

.With a comprehensive financial overview in HubSpot, you can forecast revenue, measure campaign success, and drive clinic growth confidently with data-backed insights.
Cliniko Invoices Pipeline

Flexible pricing based on the number of practitioners.

CRMConnect bridges Cliniko and HubSpot, providing a unified platform to manage patient information and client relationships efficiently.

1
$24.75

/month

Requires a paid Cliniko subscription.

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Frequently asked questions

Everything you need to know

How does the two-way client sync work?
The sync from Cliniko → HubSpot is automatic. The sync from HubSpot → Cliniko is triggered by a custom property in HubSpot called "Push to Cliniko" which instantly pushes the contact to Cliniko as a patient or a contact (your choice). If a matching patient or contact already exists, an update is made. If not, a patient is created in Cliniko. The "Push to Cliniko" custom property can also be set by a form or a workflow in HubSpot.
Do I have to create the properties in HubSpot to receive the data from Cliniko?
You do not. Property creation in HubSpot is automatic upon install.
Are appointments, cases, invoices and payments two-way synced?
No. Appointments, cases, invoices and payments are only synced from Cliniko to HubSpot.
How much historical data is included with the integration?
One month of appointments and invoices are synced upon install. More historical transactions can be synced upon request for an additional cost.
Which HubSpot Hub do I need to run CRMConnect?
CRMConnect will work with the free version of HubSpot, but some features and benefits, such as Appointment and Sales pipeline require a HubSpot Pro Hub which also allows workflows. To set up even more powerful automations, a subscription to HubSpot’s Sales Hub Enterprise allows for auto-enrolling contacts in sequences. This is one of the most powerful features CRMConnect enables.
Are HubSpot workflows and sequences included?
No. CRMConnect only interprets and syncs data between Cliniko and HubSpot. This data then becomes very actionable, but it is up to you to build workflows, sequences, etc. If you are looking for help with this, please inquire within, as we can refer you to a HubSpot partner that is familiar with CRMConnect.
What happens to a Cliniko patient with no email?
A Cliniko patient with no email that’s synced with HubSpot will not have an email in HubSpot either.
How do I get advertising ROI reporting?
When you have HubSpot Marketing Hub at the enterprise level, you can go to Marketing / Ads, connect your ad accounts and configure your reports.
Still have questions?

Can’t find the answer you’re looking for?Please chat to our friendly team.

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Blog Posts

CRMConnect bridges Cliniko and HubSpot, providing a unified platform to manage patient information and client relationships efficiently.

Blog Posts
Mindbody and Klaviyo
Automatically synchronize patient and contact data, including demographics, preferences, and appointment history.
Alec Whitten • 17 Jan 2022
Podcasts
Mindbody and Klaviyo
Automatically synchronize patient and contact data, including demographics, preferences, and appointment history.
Alec Whitten • 17 Jan 2022
Webinars
Mindbody and Klaviyo
Automatically synchronize patient and contact data, including demographics, preferences, and appointment history.
Alec Whitten • 17 Jan 2022
Case Studies
Mindbody and Klaviyo
Automatically synchronize patient and contact data, including demographics, preferences, and appointment history.
Alec Whitten • 17 Jan 2022
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