New bounce
Triggered when an email from the specified campaign cannot be delivered.
New click through
Triggered when someone clicks a link in an email from the specified campaign.
New client
Triggered when a new client is added.
New email open
Triggered when someone opens an email from the specified campaign.
New list
Triggered when a new list is added to the specified client.
New subscriber
Triggered when a new active subscriber is added to the specified list.
New unsubscriber
Triggered when someone unsubscribes from the specified campaign.
Add custom field
Adds a custom field to the specified list. An error occurs if the custom field name already exists.
Add or update subscriber
Adds a subscriber to the specified list if the email is not found, otherwise updates the existing subscriber.
Send smart email
Sends a smart email to a single recipient.
Unsubscribe
Removes a subscriber from the specified list.
Update custom field
Updates a custom field in the specified list. An error occurs if the custom field name is not found.
Update custom field options
Updates a custom field's options in the specified list. An error occurs if the custom field name is not found.
Update subscriber multi-select field
Updates a subscriber's multi-select field. The existing selected values can either be retained or deselected. If an empty value is specified and if the replace option is enabled, all selected items will be deselected.
Deleted Ticket
Triggered when a ticket is deleted.
New attachment added to ticket
Triggered when an attachment is added to a ticket.
New note added to change (instant)
Triggered when a new note is added to a change
New note added to problem (instant)
Triggered when a note is added to a problem
New note added to release (instant)
Triggered when a new note is added to a release
New note added to ticket
Triggered when a note is added to a ticket.
New or Updated Change
Triggered by a new or updated change
New or Updated Release
Triggered by a new or updated release
Two-way sync new and updated changes (instant)
Triggered by new and updated changes
Two-way sync new and updated releases (instant)
Triggered by new or updated release
Two-way sync new and updated tickets
A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Add Attachment to a Ticket (Cisco)
Adds an attachment from a url to a specified ticket.
Add New User
Checks if the user already exists. If they don't exist, adds new user.
Add Note To A Problem
Adds a note to a problem provided its id.
Add Note To A Ticket
Adds a note to a ticket.
Create Ticket
Creates a ticket
Two-way sync add or update a problem
Creates or updates a problem. For use only with two-way sync triggers.
Two-way sync add or update a ticket
Creates or updates a ticket. For use only with two-way sync triggers.