Products created and modified in Mindbody will auto create and update in Shopify using Smartsheet (template provided). Saving you hours in data entry.
You can also sync products you've already created in Shopify simply by entering the Mindbody barcode in the SKU field in Shopify.
Services created or modified in Mindbody such as appointment and class packs, memberships and contracts will auto create and update in Shopify.
You can also sync services you've already created in Shopify simply by entering the Mindbody pricing option ID in the SKU field in Shopify.
Products, services and contracts sold in Shopify are automatically added in your client's purchases tab in Mindbody, offering your client a seamless shopping experience and accurate reporting.
You can also sync products you've already created in Shopify simply by entering the Mindbody barcode in the SKU field in Shopify.
When sales are placed in Shopify, inventory is deducted in Mindbody.
When sales are placed in Mindbody, inventory is deducted in Shopify.
Use our Smartsheet provided dashboard to manage inventory replenishment and set inventory padding in Shopify if you need to.
Shopify customers are added or updated in Mindbody as clients.
Mindbody clients you choose can also automatically be added as customers in Shopify with an email invitation sent.
It is also possible to tag customers in Shopify based on their membership status.
Sales tax calculated in Shopify is matched in Mindbody.
When out of state sales are placed in Shopify, sales tax adjustment is made to ensure the total paid by the customer is matched in both systems.
Yes, you can connect as many Mindbody locations as you need to one Shopify account. There is an additional cost of $49/month for each additional Mindbody location connected.
Yes, you can process as many sales per month as you need. The base plan includes 100 sales per month, but more sales can be processed at $49/month per 100 additional sales per month.
Currently your customers will be charged in Shopify. A "Shopify" custom payment method will be added to your Mindbody settings which will be used when posting Shopify sales in Mindbody.
When a purchase is made in Shopify, inventory is adjusted in Mindbody for each item sold.
When sales are placed in Mindbody, quantities for items sold are also adjusted in Shopify.
We also offer Smartsheet inventory management solution to handle adjustments so you can adjust quantities available for each product in Shopify in bulk.
Yes, products, services and contracts sold in Shopify will be posted in your Mindbody client account and all related services such as memberships, class and appointment packs, etc. will be added to your client profile in Mindbody.
During install, we create a "Send invitation to Shopify" index in Mindbody. This index can be used to bulk create Shopify accounts and automatically invite your Mindbody clients to activate their new account.
It is also possible to configure the integration to automatically add new Mindbody clients as customers in Shopify and send them an invite to activate their new Shopify account.
Since Mindbody doesn't offer the ability to turn off sales tax via API, the integration follows the following logic:
If sales tax matched between Shopify and Mindbody, all is good.
If sales tax differs between Shopify and Mindbody, discounts will be applied to the Mindbody sale so the total charged in Shopify will match.
If no sales tax is charged in Shopify, discounts will be applied to items in the Mindbody sale anticipating the Mindbody tax so totals charged will match.
Since in some cases where sales tax doesn't match between Shopify and Mindbody adjustments are made to match totals charged, we recommend you run reports for sales collected in Shopify for Shopify sales and in Mindbody for Mindbody sales. You can ignore "Shopify" payment method sales in Mindbody when running your sales tax reports in Mindbody.
Currently, sales placed in Shopify will show up in Mindbody within 15 minutes at the most. We are working on making this instant.
Currently the system offers 2 matching logic options to match a Shopify customer with a Mindbody client:
1. By email
2. By email + First + Last
Clients you invited to Shopify using our auto-invite feature will naturally have the same email in Shopify as they do in Mindbody.
Yes. Shipping collected in Shopify is added to the Mindbody sale. We use a workaround to do so since Mindbody does not yet allow flexible pricing via the API. We apply a fix shipping charge with a discount to match the shipping charged to the customer.
Yes! We pride ourselves for the excellent support we provide our customers. This subscription includes a free on-boarding call and support is offered via our chat on our website.
